This past training session for MDP we spent two days going through Precision Leadership and Emotional Intelligence. Some of us have also been going through Transformational Leadership every Friday of training but that is for another post. The training sessions focused on hands on examples surrounding leadership and understanding one style that the bank follows but also understanding your own personal self awareness and emotional intelligence.
So let’s talk about what the difference between all of these tools are and how you may apply them to your career:
This form of leadership is supported very highly at the bank by our Chief Risk Officer, Rich Gold. To me what I took away from the course was that you need to focus on giving objective feedback as a manager. If you are constantly saying subjective things to a report or a peer who’s interpretation is right?
Let me give you an example. If someone, age 22, fresh out of college says, I am going to be a little late to work today to their manager in an email, what does that actually mean? How much is a little late? The manager may think 5-10 minutes; however, that 22 year may think an hour is a little late to work. Precision Leadership focuses on removing the subjectivity out of a statement and putting terms into more concrete understandings.
Not only does Precision Leadership work on removing the subjectivity from a statement but it also challenges the manager to put themselves into the other person’s shoes. There is typically a positive feeling, emotion or reaction the person is feeling for doing something regardless of if we can see it or not.
Another example that was given during the course was, a manager does not understand why someone repeatedly turns work in late or comes in late to meetings. They may see this as a negative but what are the positive feelings that employee is getting that is causing them to continuously be late to work?
Did you know that your EI and IQ are like an iceberg? One lies above the surface and others can judge it but the majority falls below the surface and only you know its there until you show it.
It is really easy to think you know everything about yourself. But when you think about it, the way you perceive yourself may be different from how others see you and what way do you want to appear to others? I said above the majority of emotional intelligence lies below the surface where only you know its there but that does not stop others from judging it.
The Emotional Intelligence course was great because we had taken the self awareness “test” prior to the class so we received our actual results at the end of the course and were able to apply what we learned throughout the day regarding each category into how aware we really are.
To me your self awareness should align with how others perceive you and if they aren’t which is more important. When you consider this concept, you have to think about it honestly. There is no right or wrong answer but in the real world (my personal opinion) is that how others perceive you is more important that your own self perception. In the real world, especially starting out your young career, people are not going to want to help you if they don’t like you or they see behaviors that they don’t appreciate. No one is perfect but emotional intelligence and leadership can all be improved upon it just takes time and self-awareness.
Next up my experience with Transformation Leadership, you aren’t going to want to miss this.